Effective from: 2026/06/25
Published at: 2026/06/25
We, Geely, are happy about your interest in using our products and online services. We take the protection of your personal data very seriously. We will strictly comply with the locally applicable laws and regulations.
In addition, we have taken corresponding security measures to ensure the safety of your personal data. This Mobile Application Privacy Notice (“Privacy Notice”) explains how we process the data generated by your use of the Mobile Application (“Geely APP”). Please be aware, that this Privacy Notice describes the widest extent of processing possible, associated with the features of the Geely APP.
This Privacy Notice does not explain features and services of your vehicle.
For those, please refer to the Vehicle Privacy Notice and your vehicle’s owner’s manual.
Please note that any updates to this Privacy Notice will become effective as of the date of publishing the revised notice.
This Privacy Notice will help you understand the following:
1. Who we are
2. What personal data we use and why
3. Sharing of your Personal Data
4. International transfers
5. Your Rights and Control
6. Contact us
7. Updates to this notice
The entity responsible for the processing of personal data referred to below is Limited Liability Partnership “GEELY AUTO KAZAKHSTAN’’, having its registered office at Republic of Kazakhstan, Almaty city, Auezo District, microdistrict Mamyr-l, building 26, hereinafter referred to as “Geely APP”, “we”, or “us”. If other entities are processing personal data together with us, so called joint controllers, this will be specified.
a) When you use the Geely APP
1) Account registration and log in
When you make an account registration or log in，the following personal data will be processed：
• Email account
• Username
• Language
• VIN number
• Address
• IP
The above information is derived from your active input, and we obtain this information mainly for activating your account.
The legal basis: Necessary for the performance of a contract.
Retention: Existence of your account.
2) Geely Automobile Remote Vehicle Services
When you perform remote vehicle control:
Ø Such as adjusting the windows, unlocking/locking doors/trunk, adjusting vehicle temperature (like remote seat heating setting, remote air conditioning temperature setting);
Ø Or checking vehicle status (such as environmental data (like the interior and exterior temperature of the vehicle), dashboard data (like remaining pure electric range, average power consumption, cumulative total mileage, power percentage), checking status data (like door status, door lock status, hood status, trunk status, charging status, remaining charging time, tire pressure display)).
The following personal data will be processed:
• VIN number
• Unique device identifier
• Push notification tokens
• Execute command and execution result (when you issue relevant commands through the app, that part of the information will be processed.)
The legal basis: Necessary for the performance of a contract.
Retention: The period stipulated by law.
We also use this information to send push notifications in the Geely APP, informing you of the upcoming maintenance and service reminders for your vehicle.
In addition, we collect battery status to provide a convenient way to schedule charging. And
we collect your vehicle location information and the location of your mobile device (if you consent), so that you can use the map feature in the Geely APP and display your location relative to nearby outlets or sales stores on the map.
3) Vehicle System login
When you choose to login to the vehicle system, we would access your camera permission and you need to scan the QR code via the mobile application, thus your identity will be verified. The following personal data will be processed:
• Vehicle Data: Information about the vehicle such as Vehicle Identification Number (VIN number), registration details.
• Contact information: Account ID, email, name, phone number, profile image
The legal basis: Consent.
Retention: Existence of your account.
We process abovementioned personal data to provide and manage the services related to your vehicle, to improve functionality and safety of our vehicles and services, to comply with legal obligations such as safety regulations. While processing your data regarding this specific section, we rely on performance of a contract as a legal basis since processing your personal data is necessary for the performance of the contract between you and Geely.
b) Communicate with us
When you use the feedback function or to send you messages in the Geely APP, The following personal data will be processed:
• Personal identifiers related to the channel you are using (such as name, phone number/email address, VIN, unique device identifiers and push notification tokens)
• Any data you provide related to your inquiry
The legal basis: Consent.
Retention: The period stipulated by law
c) Marketing and questionnaire surveys
When you submit a survey questionnaire or participate in marketing activities, the following personal data will be processed (this data originates from your active input):
• Name
• Phone number
• Email address
• Model
• VIN number
• User account
• Device ID
The legal basis: Consent.
Retention: The period stipulated by law
The legal basis for doing this is your consent. You have the right to unsubscribe to all or part of marketing offers and/or questionnaire surveys at any time. If you withdraw your consent, your data processing will be limited to the operation of the stop list to ensure that you do not inadvertently receive marketing information.
We share data with various organizations to run our business, to maintain our relationship with you, and to provide you with products and services. We describe these situations below.
Where we refer to these organizations as our ‘suppliers”, ‘processors’ or ‘sub-processors’, each one of these organizations is limited by contract in their ability to use your personal data for any purpose other than to provide services to us or on our behalf, as instructed by us. In each case, we only share the personal data, including telematics data, we deem necessary to achieve the respective purpose.
a) Other group companies within Geely vehicles and its sub-processors
Personal data may also be transferred to other group companies to provide our products and services and for provision of IT systems for business support and data storage.
b) IT-suppliers and their sub-processors
Personal data is processed by IT-suppliers who provide general business support systems to us, such as software and data storage providers.
c) Law enforcement authorities (e.g., police, courts)
Personal data needs to be shared or may be shared with law enforcement authorities (e.g., police, courts), to comply with a legal obligation, or our legitimate interest in providing data, when a crime is suspected, or when it is necessary to establish, exercise or defend ourselves against legal claims. In principle, we will provide personal data only, when we are legally obliged to do so. In case a law enforcement authority may present a request for personal data information and we are not legally obliged, we will we assess necessity and proportionality of that request, and we may decide to provide all or part of the requested information.
d) Other service providers (such as mobile network operators, connectivity providers and charging operators)
We can share data from the Geely APP and subscription data to enable the services, for fault tracing and service improvement purposes.
e) Any party approved by you
f) For example, you may ask us to share vehicle data with a third party such as an insurance company to prepare an insurance quote for you.Third party vehicle owners
For example, fleet management or vehicle rental companies might process data generated by the vehicle and your driving, including location data, for vehicles they own or manage.
g) General Distributors, Independent Retailer, repairers, workshops
In specific cases, the Geely APP communicates with other parties, e.g., when you book maintenance, and /or other vehicle-related services. Personal data processing in these cases is subject to the relationship between you and the specific party.
Your personal data will be stored in Singapore and Kazakhstan，In the ordinary course of business we commonly disclose personal data to parties located in China for customer service response, maintenance and operations support;
You can rest assured that we will ensure that your personal data is properly safeguarded, and we will strictly follow the applicable legal requirements of local or other countries regarding cross-borders data transfers.
Once cross-borders data transfer occurs, we may rely on several conditions:
• Standard contractual clauses with additional technical supplements (if necessary)
• Your consent
• Necessary for the performance of a contract
• Legal obligation
• Protection of your vital interests
• A legitimate interest that is balanced against your rights and interests
You have specific legal rights relating to the personal data we process about you. The rights may differ depending on which jurisdiction you are in and the nature of the processing.
Generally, your rights concern the possibility to:
• Withdraw your consent
• Object to our processing of your data
• Ask for the data to be transferred to another entity (so-called data portability)
• Ask for the data to be corrected or restricted
• Ask for the data to be deleted (so-called right to be forgotten)
As mentioned, these rights are not absolute and in some cases data protection law limits their application. Should this be the case for a request you make to us, we will always explain why we cannot fulfil your request.
You are always welcome to contact us and submit your request using the contact data in the next section.
You also have a right to submit a complaint to your local data protection authority should you have concerns about how we use your personal data. However, we would appreciate it if you reached out and raised your concerns directly with us first to allow us to try to resolve them together. You can find our contact data below.
If you have any questions about your personal data, or if you want to exercise any of your rights, you can contact the following email: geelyauto.privacy@geely.com.
We continuously develop our products and services and will review and update this privacy notice as a result. As such we encourage you to revisit this privacy notice regularly.
Whenever we make substantial changes to this privacy notice, we will inform you of the changes. The date at the top of this privacy notice lets you know when it was last updated. We will handle your personal data in a manner consistent with the privacy notice under which it was collected unless we have your consent to handle it differently.